Terms of Business
Last updated: May 2026
These Terms of Business set out the basis on which T.S Mortgage & Protection Solutions Ltd (“we”, “us”, “our”) provides mortgage and protection services to you (“you”, “your”).
By using our services, you agree to these terms.
T.S Mortgage & Protection Solutions Ltd is a mortgage and protection brokerage based in the United Kingdom.
We are an Appointed Representative of Connect IFA Limited (Firm Reference Number 441505), which is authorised and regulated by the Financial Conduct Authority.
T.S Mortgage & Protection Solutions Ltd is entered on the Financial Services Register under reference number 1028651.
We provide advice and assistance on:
We will assess your needs and recommend suitable products from a panel of lenders and providers.
We offer advice based on your individual circumstances and requirements.
Please note:
We charge a fee for mortgage advice.
We may also receive commission from lenders or product providers. This does not affect the amount you pay.
You agree to:
Your property may be repossessed if you do not keep up repayments on your mortgage.
We are committed to protecting your personal data.
Your information will be processed in accordance with our Privacy Policy, which explains how we collect, use, and store your data.
If you wish to make a complaint, please contact us:
Email: info@tsmortgagesolutions.co.uk
We will acknowledge your complaint promptly and aim to resolve it as quickly as possible.
If you are not satisfied with our response, you may refer your complaint to the:
Financial Ombudsman Service (FOS)
Website: https://www.financial-ombudsman.org.uk
We are covered by the Financial Services Compensation Scheme (FSCS).
You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of your claim.
Further information is available at: https://www.fscs.org.uk
We will always act in your best interests. If a conflict of interest arises, we will disclose it and ensure fair treatment.
You may terminate our services at any time by informing us in writing.
We reserve the right to terminate services if:
Any fees due up to that point will remain payable.
These Terms of Business are governed by the laws of England and Wales.
We may update these Terms of Business from time to time. The latest version will always be available on our website.
If you have any questions about these Terms of Business, please contact:
T.S Mortgage & Protection Solutions Ltd
97 Blurton Road, Stoke-On-Trent, Staffordshire, ST3 2BS
Email: info@tsmortgagesolutions.co.uk
Your Trusted Partner in Financial Peace of Mind. Mortgage brokers in Stoke-on-Trent, Staffordshire.
T.S Mortgage & Protection Solutions Ltd is an Appointed Representative of Connect IFA Limited (Firm Reference Number 441505), which is authorised and regulated by the Financial Conduct Authority.
T.S Mortgage & Protection Solutions Ltd is entered on the Financial Services Register under reference number 1028651.
The FCA does not regulate some forms of Business Buy-to-Let Mortgages and Commercial Mortgages to Limited Companies.
Your property may be repossessed if you do not keep up repayments on your mortgage.
There will be a fee for mortgage advice. The precise amount will depend on your circumstances. Your consultant will confirm the amount before you choose to proceed, but we estimate it to be a minimum of £499 or 0.5% of the mortgage balance. We usually charge a £199 administration fee when submitting your application to the lender.
Registered in England and Wales
Company Number: 16244366
FCA Number: 1028651
© 2026 T.S Mortgage & Protection Solutions Ltd. All rights reserved.
